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Skidmore, Owings and Merrill’s 1998 Jin Mao Tower is, quite possibly, the perfect visual symbol of Shanghai, the city some call the New York of the next century. Rising some 88 stories above the new development in Pudong, it’s utterly futuristic, yet at the same time Art Deco-inspired, the ideal metaphor for Shanghai itself, a city at once forward-looking and mindful of its Thirties golden age.
No shrinking violet, Pudong’s Grand Hyatt hotel occupies the most ostentatious spot in town—floors 54 through 87 of the Jin Mao Tower. Views, naturally, are extraordinary, whether the sweeping panoramas of the city and the Huangpu river or the dizzying heights of the 33-story central atrium. And if it’s Guinness-book one-upmanship you’re after, the Grand Hyatt has that too; how about the world’s highest swimming pool, or the world’s only 88-story laundry chute.
The guest rooms mix Art Deco-inflected modern design and classical Chinese styles in varying measures, with dark wood paneling and trim alongside sleek, slightly retro furniture and vast beds as white as clouds—though, in the prevailing Asian style, not quite as soft as clouds. High-tech amenities abound, from web-enabled televisions to the by now familiar bedside control panels, and the bathrooms are a sight to behold, with clear glass sinks and heated mirrors inside the three-headed showers.
Services are over-the-top, in keeping with the general theme, and there are too many restaurants and bars to list—just remember Cloud 9, the 87th-floor lounge, for cocktails and Asian tapas with an extraordinary view. That “world’s highest pool” is something to see as well, stretching from window to window of the 57th floor.
The only drawback, for tourists at least, is the location—many find the Puxi side of the river more convenient, but a hotel like this needs its space. A short taxi trip, though, will take you into old Shanghai, and the Bund is an easy subway ride away.
The Tablet Hotels Meter is a running average of the ratings given to a hotel by registered Tablet Hotels users who have actually stayed at the hotel. The scores are based on responses to our feedback survey, which is sent automatically to every user after the completion of a hotel stay booked through Tablet Hotels. We receive responses every day, the scores change accordingly - in real-time.
This way we can be absolutely certain of the integrity of the rating process - on some travel websites, there is nothing preventing the General Manager from giving his own hotel a perfect score, or the concierge from across the street, posing as a dissatisfied guest, giving his competitor all zeros. You have probably seen questionable user reviews on other websites, whether flowery advertising copy written by fake guests, or vague negative attacks written anonymously. You will not see any of this on Tablet Hotels.
How does a hotel remain a Tablet Hotel?
We have selected nothing but the most unique and extraordinary properties from around the world, but circumstances at individual hotels can change quickly. Therefore it is up to our customers to inform us if one of our properties has taken a turn for the worse. The Tablet Hotels Meter works on a 20-point scale, and for a hotel to keep its place on Tablet Hotels, the magic number is 15.
This is not just an arbitrary figure; we have two years' worth of data, from past user feedback, and we have found that the hotels whose scores drop below 15 are those experiencing recurring problems, and guest detailed reports reflect the same serious concern, whether it be service, room quality, noise or something else.
The Tablet Hotels Meter will not display a score until we have had at least two customers rate the hotel. This way one person's unfortunate stay cannot carry too much weight. And once five guests have returned their verdicts, the rating becomes a more scientific measure of the opinion of the average guest. At this point, if the hotel's average overall score drops below 15, the hotel will be automatically removed from the site.
Your opinion really does count; in this case, it is the only thing keeping the hotels you visit on the site. On a more positive note, the hotels with top scores are featured in our "Tablet 10" lists. And as a side benefit, this system will encourage hotels to extend their best level of service to Tablet Hotels users - we turn every Tablet Hotels client into a reviewer!
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Tablet Inc. reserves the right to remove any hotel review or travel recommendation at its sole discretion, for violation of the above guidelines or for any other reasons.
These reviews are posted exclusively by verified guests whose stays were booked through TabletHotels.com. We do encourage our clients to express their opinions, and what makes a hotel experience great is often something subjective, a matter of personal taste. At the same time, many of the hotels we list are extreme in one dimension or another, and are bound to disappoint somebody somewhere. These reviews are an excellent way to identify a hotel's particular quirks, and thereby avoid a poor hotel-guest match. But remember: if a hotel's overall customer rating falls lower than 15 out of 20, the hotel will be removed from our listings.
The opinions expressed in these reviews are solely those of our clients; the opinions expressed in any hotel management responses are solely those of the hotels themselves. We do not endorse any of the opinions expressed within the reviews, and we are not affiliated with any of the hotels in question. We reserve the right to remove any of the review or management response at our discretion.
You are reading a review posted by a verified guest of Grand Hyatt Shanghai and customer of Tablet Hotels. Everyone who books on Tablet Hotels is invited to share their reviews of the hotels they stayed at and to participate in Tablet Talk, our soon to launch private online community.
Tablet Talk connects todays global nomads on the basis of their shared passion to travel well. Are friends always asking you for recommendations? It's about sharing knowledge and your personal discoveries. Only active Tablet Hotels clients and the friends they've invited can become members of Tablet Talk. It's strict, we know, but a social network is only as good as its members make it.
We aim to assemble interesting people and connect them - what happens next is up to you.
