Residence Hilda

I Liked

The suites were large enough to comfortably accomodate my husband, our toddler, and my sister all in one.

I Liked

The location of the hotel was excellent, it was right near the Duomo in Florence, which is pretty much walking distance to all the major sites. There are excellent restaurants nearby.

The staff was very good. They were extremely helpful in determining what to do, where to go, making reservations and sifting through the myriad restaurant options.

The rooms were perfect for families, they were large, modern, full of amenities with excellent bathrooms.

I would highly recommend this hotel for families with a modern style disposition.

I Liked

The location of the hotel was excellent, it was right near the Duomo in Florence, which is pretty much walking distance to all the major sites. There are excellent restaurants nearby.

The staff was very good, especially Valencia. She was very likeable and very nice. They were extremely helpful in determining what to do, where to go, making reservations and sifting through the myriad restaurant options.

The rooms were perfect for families, they were large, modern, full of amenities with excellent bathrooms.

I would highly recommend this hotel for families with a modern style disposition.

I Liked

Cordial welcome, extremely nice and helpful staff. The room was not a regular hotel room, but a two room apartment with a fully fitted kitchen and a large bath room, could have stayed there for weeks! Cozy, yet modern interior, very nice and elegant atmosphere and good location: walking distance from the city center, yet outside the big tourist streams. The staff was very forthcoming and friendly. And this all at an excellent price! I can recommend it and will return, when back in Florence next time.

I Liked

Superb location, really close to everything you might want to look at, easy to get to the station. Spacious rooms with everything comfortably laid out, not cluttered, crisp and simple decor. Very comfortable bed.

I Liked

Residence Hilda is like a hotel in every respect save that it does not have a restaurant or other hotel-like communal facilities attached. Instead you have an apartment with a bedroom and separate living area, so it feels like a suite in a very nice hotel. It is serviced like a hotel - cleaned every day. Someone even does the washing up for you in the kitchenette.

We found the staff extremely helpful.

RH is a traditional Florence townhouse which was apparently refurbished 3 years ago and everything feels new. It is very stylish, fresh and clean inside. It is also brilliantly central - literally a few hundred yards from the Duomo.

It seemed exceptionally good value for money.

I Liked

The room was a small self contained apartment comprising of 2 rooms (one with a queen bed and walk in wardrobe, the other with fold out sofa couch dining table chairs and a small kitchenette). I loved the pride taken in the care and maintenance of the hotel. Walls doors fixtures fittings appliances all looked brand new because they were so well maintained and kept spotlessly cleaned. The reception staff were all very polite and helpful and able to provide us with any information we needed.

I Liked

There are a few eccentricities here for what is quite an expensive hotel. There is no restaurant, no conventional room service and the check-in desk is closed at certain times of day. However, for anyone travelling with children (there is a sofabed in the living room) or for those of us who prefer not to eat hotel food three times a day, there is a wonderful trade off to be made. For a start, the larger rooms are enormous and self-contained, with a separate bedroom, a small elegant kitchen area and a dining table. All tea-making facilities and cooking utensils are provided and you can ask the management to supply groceries. A family of four can hence make themselves at home - not something you can do in a typical European hotel room, unless you want to pay £500 a night for some overblown honeymooners' suite.

As if this were not enough, there is free broadband, the location is superb, and the enchanting street (leading directly to the Duomo) in which it is situated contains every facility you could reasonably want. The staff are delightful. I offered to pay for a late (6pm) check-out. Since they had a few vacancies, they allowed me this for free.

This is a new concept in city-centre hotels. We loved it.