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Exclusive for Tablet Plus members, every stay at The Taj Mahal Palace and Tower automatically includes the following select privileges and/or amenities:
Complimentary upgrade upon check-in, based on availability
Guaranteed 4pm check-out
Guaranteed 11am check-in
Complimentary pastries and/or chocolate or fruit plate, refreshed during the course of the stay
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No, they haven't gone and turned the original Taj Mahal into a hotel — but this place is so impressive that it would be easy to forget about its namesake altogether. Conventional wisdom holds that this is the finest hotel in India, the equal of any luxury hotel in New York or Paris, and given Indian architecture's flair for the dramatic, it is no surprise that from the outside, this hotel could pass for at least the ninth or tenth wonder of the world.
But that's actually the back of the hotel you are seeing from the harbor — legend has it that the architect drew up the plans from abroad, and didn't visit the site until construction had been completed. Supposedly as his boat approached, he saw that the hotel had been built the wrong way around, and was so frustrated that he threw himself overboard.
Whether or not this is true, there are benefits to the odd layout; the “back” of the hotel is all guest rooms, with no grand entrance taking up space, and more rooms thus overlook the harbor — and what may have been intended as a driveway and entrance is instead the swimming pool and courtyard, while the actual entrance is a discreet, out-of-the-way affair.
Mumbai, formerly Bombay, is a bustling and chaotic city, home to (among others) the film industry, and is, like much of India, a study in contrasts, from the opulence of the Taj Mahal hotel to the noise and pollution of the city streets. The better rooms have magnificent ocean views, while the lesser look down on Mumbai's dilapidated rooftops — still a stunning panorama, if not exactly postcard-worthy. The somewhat newer Tower Wing, though still luxurious, is a bit antiseptic compared to the Heritage Wing, dating back to 1903, where this hotel's history was written, its guestbook comprising a Who's Who of travelers to (and within) India for the last hundred years.
There are no fewer than five restaurants and three bars, as well as every in-house convenience imaginable — but to stay in would be criminal. Mumbai's nightlife is legendary, and even the most jaded traveler can find something worth seeing in this extraordinary city, whether the vast Victoria gardens or just a game of cricket.
Outstanding staff. Staff in 5 star hotels seem to oscillate between superior and disinterested to overdone fawning. Every single member of staff I encountered was just superb. Polite, efficient and not over-bearing. I was here for business but will return with my family as I think this is a fantastic oasis from which to explore Mumbai
I Disliked
Although located in a prestigious area of the city, being at the southern most point of Mumbai means a very long airport transfer and getting anywhere other than South Mumbai was a real drag. This is not a fault of the hotel but if you are planning to explore teh areas to teh north you may wish to consider teh Takj Lands End - about an hour to the North
The service was extraordinary and the hotel was luxurious. Everything seems to have returned to normal after the 26/11 attacks (which are acknowledged in a tasteful memorial).
I Disliked
The service, which was extraordinary, could be intrusive at times.
The peronal-touch service; the down to the detail room facility (they even equiped cellphone charger, for all makes!); the ambience and decor.
I Disliked
Dine at restaurants can be rather pricey, but u are dining at the palace, expect to pay extra than anywhere else.... P.S. Do have a reality-check before you step out of hotel, it is a different WORLD!
The Taj Mahal was on the last leg of our 5 week trip from Tokyo, London,
Nice, Barcelona, Lake Como, Florence, etc to Mumbai and I must say that this was a great experience. The service was excellent, restaurants were great.
20/20
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