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Boston Massachusetts USA

The Charles Hotel

One Bennett Street

Cambridge, MA

42.372274 -71.122552

26 Reviews

First reviewed by Aimee

  1. “Great experience with terrific personal service. We were able to get a room upgrade for a low price. The staff were very attentive. My husband unexpectedly needed a wheelchair for the weekend. The hotel quickly provided one for us, enabling my husband to enjoy our visit. We will return to this hotel.”

    Beverly

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  2. “Everyone in this hotel is well trained. My only disappointment was with housekeeping. They somehow managed to forget to provide me with sufficient toiletries on this visit. However, when called, they did respond immediately. I have stayed here many times, and have always been pleased with the accommodations and service. The location is excellent. The staff is wonderful. I would highly recommend this hotel to anyone visiting Cambridge, MA!!”

    Beverly

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  3. “My only issue was the problem with the internet service. The wireless service was spotty on some floors (I had two colleagues staying at my request); and they also experienced problems. OK, I am not a wireless snob & happy to use the high-speed ethernet hook-up in the room, but the ethernet cable did not work at all.”

    Jill

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  4. “Horrible internet service.”

    Russell

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  5. “EVERYTHING WAS PERFECT !!!!”

    PJ

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  6. “the tv inside the bathroom mirror was impressive. the lollipop on the bed was a cute touch.”

    Colleen

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  7. “Charles hotel was definitely above our expectation. The rooms were very clean and well maintained. and we could tell the hotel staff took their time to make sure the little details were taken well care of. I was very impressed and will be going back again.”

    Hyeyun

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  8. “The room was excellent and what blew my mind was the mirror tv in the bathroom. The decor was innovative and exciting with elements of traditional comfort.”

    Priyanka

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  9. “It was one of the eoutstanding hotels I've visited recently. I would definitely consider visiting again when traveling to Boston.”

    Jonathan R.

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  10. “Nice room amenities. Very nice staff. Restaurant excellent. Great location.”

    Laurie

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  11. “Simple but all needs are met. Great bedding!!! Fantastic offerings at Henriettas table, Noir and Wellbridge Fitness Center. Great Location!!”

    jodi

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  12. “Availability of adjoining rooms, comfortable bedding, better than average health club, and beyond-generous breakfast.”

    Daniel

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