Hotel Urban
Carrera de San Jeronimo 34
Madrid
40.416322 -3.698637
78 Reviews
First reviewed by chris
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Service is not only excellent but is friendly as well.
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The hotel is in a great location. Everything worth seeing is in walking distance. The rooms are comfortable and stylish but very small. Great bar and rooftop pool! My only complaint with the bathroom is the shower leaks -- a sliding glass wall separates the shower from the rest of the bathroom. When I complained to the hotel staff, I was informed all the rooms have this problem. Evidently, its a design flaw.
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The hotel was everything I expected, great location and excellent service. Having the pool in Madrid was fantastic, it really felt like you were away in the sunshine!!
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Hotel Urban is a fantastically beautiful hotel. Its open spaces are stunning and the pieces of art around the hotel are stunning. The staff are attentive, very knowledgable about the city and the level of service was excellent. The rooms were more than comfortable. The rooftop bar was an additional luxury with the pool alongside it. I would highly recommend this hotel for anyone wanting a luxurious stay in Madrid.
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Overall my experience was positive.The decor was modern and hip and the staff quite attentive. The location was fantastic. On the downside, the room was a bit on the small side. I was also disappointed with the lack of a gym/exercise room- to make matters worse the hotel did not have any arrangements with any local facilities- ended up using a gym at a nearby hotel. The room service menu was also somewhat limiting and nothing special. On my next trip I will probably try somewhere else.
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Hotel staff were excellent, on arrival upgraded as it was a special birthday. Cake , champagne and strawberries in room. Standard of breakfast and evening meals really good.
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For a top quality hotel with excellent taste in decor, the beds were not of the quality I expected. Plus I had a street room and they should have better sound proof windows installed.
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Il soggiorno è stato complessivamente soddisfacente. La sensazione però è che al prezzo vantaggioso, se paragonato al listino dello Urban Hotel, corrispondesse una stanza tra le meno belle, curate e senza vista.
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over all satisfactory with good location and good staff.
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We felt that the Hotel was a little tired and focused too much on being"cool" rather than the individual guests. It was a good hotel but we would not go back for a personal stay - a little 'harsh' for a pleasure trip.
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standart rooms are small
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Le séjour à l'hotel Urban a été très satisfaisant. Chambres modernes mais suffisamment chaleureuses. Salles de bain de grande qualité. Emplacement de l'hôtel de premier plan.



