Mile 69 1/4 Benque Viejo Rd.
First reviewed by Kristin
Guided trips were great!!
Service and casitas were outstanding.
It was very peaceful and serene.
Nothing stood out
Lovely staff. Delicious menu. Quaint surroundings. Convenient to ruins.
This is a beautiful property with simple yet lovely rooms. We were upgraded from a Balam Suite to a Queen Casita thanks to our Tablet Plus membership. All of the rooms are spaced out in such a way that you feel like you are in your own private little house in the jungle - yet you are close to all of the amenities of the hotel. We enjoyed massages at the spa one of the days - it is a very simple spa with a small menu (no facials or body wraps). The food at the restaurant was very good (the pork chop and the fry jacks were our favorite dishes). All of the staff we interacted with were top notch - we were always greeted warmly each day and asked about our adventures each evening. No request was too small - I got the feeling the word 'no' was not in the vocabulary of each member of staff.
Our room was large and its setting in a lush garden, lit by candles at night was nice.The tour to Tikal lead by Hugo was wonderful.