The Buchanan

1800 Sutter St, San Francisco, CA
Japantown

Action Bar

17
Rating

We select, you rate. Ratings are on a 20-point scale, and they're based on feedback from verified Tablet guests. If a hotel's rating falls below 16, it's gone — so your post-stay review is actually our most important quality-control tool.

Ratings Breakdown

  • Rooms17.5
  • Public Spaces16.5
  • Service17.5
  • Overall17
84
Reviews

Most recent review:

What I liked:

One friendly staff person.

What the hotel could do better:

Clean debris off rugs in hallways; get rid of mold/old grease smell in hallways and my 5th floor room. Put chairs on balcony. Supply an I home. Put cups or glasses in room. Get decent breakfast food (horrible coffee and bread in San Francisco!!!). Get curtains that fit so room is dark enough for sleeping. Train restaurant and front desk staff to (at least) not be surly and rude to guests.Provide information about the hotel in the room. Provide hot water for showers!! Remove ugly black scuffs from room walls and flaking paint from hallway doors. Don't leave service carts covered in garbage bags by elevators for hours.

Jane

Stayed July 2015

Read the Reviews (84)

145 Favorite this hotel — to remember it, to save it to your wish list, or simply to express yourself

Hotel Description

Recycling is great for household goods but as it turns out it’s even better for hotels. Formerly the Best Western Miyako Inn, then a member hotel of the Joie de Vivre group, then Hotel Tomo, the Buchanan is part of America’s great surplus of cheap-but-uninspired, mid-century budget hotels, redesigned and repurposed into a boutique hotel that takes its style cues from contemporary Japanese pop culture.

A natural choice, given the central Japantown location. It’s not just the crisp lines and bright futuristic furnishings; it’s the murals on the walls, the video installations in the lobby, the iHome docks and flatscreens in the rooms (130 in all), and the full suite of in-room spa services. Right next door is Mums, a crowd-friendly restaurant and bar specializing in shabu shabu, a savory boil-it-yourself adventure with a range of delectable dipping sauces. There’s a vending machine in the lobby selling t-shirts and toys from Giant Robot, and the shop itself is just blocks away. Come to think of it, pretty much anything you’d need is close at hand, from a wealth of restaurants (Japanese and otherwise) to the Kabuki Springs & Spa.

Please note: Hotel-wide renovations will take place through June 2015; work will take place daily from 9 am (10 am on weekends) from the top floor down, culminating with a new lobby. Guests may experience minor noise during this period. Mums restaurant will remain open throughout the renovation process. The fitness center, however, will be closed for upgrades; contact reception to arrange complimentary access to the 24-Hour Fitness on Van Ness Avenue at Polk Street, six blocks from the hotel.

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Hotel Criteria

  • 125 Rooms
  • Style: Cutting-Edge
  • Atmosphere: Lively

Map

Hotel Amenities and Services

  • 100% non-smoking hotel
  • 24 hour concierge
  • 24 hour front desk
  • 24 hour gym
  • Bar
  • Business center
  • Central air conditioning
  • Free wi-fi
  • Lounge
  • Luggage storage
  • No pets allowed
  • Offsite gym facilities
  • Restaurant
  • Self service parking (charges apply)
  • Shopping area nearby
  • Wake-up service

Need to Know

Pets are allowed at The Buchanan (on request/charges may apply). Baby cots and extra beds are available on request for a supplement. Please contact CustomerService@TabletHotels.com for assistance.

Credit cards accepted:

Visa, MasterCard, American Express

Check in:

3pm,

Check out:

12pm

Hotel Booking Widget

Hotel Amenities and Services

  • 100% non-smoking hotel
  • 24 hour concierge
  • 24 hour front desk
  • 24 hour gym
  • Bar
  • Business center
  • Central air conditioning
  • Free wi-fi
  • Lounge
  • Luggage storage
  • No pets allowed
  • Offsite gym facilities
  • Restaurant
  • Self service parking (charges apply)
  • Shopping area nearby
  • Wake-up service

Need to Know

Pets are allowed at The Buchanan (on request/charges may apply). Baby cots and extra beds are available on request for a supplement. Please contact CustomerService@TabletHotels.com for assistance.

Credit cards accepted:

Visa, MasterCard, American Express

Check in:

3pm,

Check out:

12pm

Map