L’Ermitage Beverly Hills

9291 Burton Way, Beverly Hills, CA, USA
Beverly Hills

Action Bar

19
Rating

We select, you rate. Ratings are on a 20-point scale, and they're based on feedback from verified Tablet guests. If a hotel's rating falls below 16, it's gone — so your post-stay review is actually our most important quality-control tool.

Ratings Breakdown

  • Rooms19.5
  • Public Spaces19
  • Service19.5
  • Overall19
11
Reviews

Most recent review:

What I liked:

As a returning visitor you are acknowleged and feel taken care of. It is extremely quiet which is what I love and the rooms are spacious and very calming.

There was an issue with noise when I was there, first time ever. A nanny was next door to me with 2 noisy children she could not control and parents were on another floor. I complained about the noise which was terrible and the night team were really good, they immediately sent someone up to talk to them and had to do it twice and dropped me a note to say sorry. I think they were as horrified as I was about it all.

What the hotel could do better:

I would love a hotel shop.

Stayed April 2014

Read the Reviews (11)

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Hotel Description

From the outside, L'Ermitage hasn't changed from its days as a condominium complex circa 1970 — but inside is a different story. The lobby is an airy minimal paradise in mahogany and caramel. The bedrooms are boudoirs lined with gilded silk, with pale wooden screens that open into walk in closets, and plenty (675 feet for a standard) of space.

L'Ermitage aims for a Zen feel but it's in the details that the hotel is truly Asian (it's now owned by the Singapore chain Raffles). The towels by the heated rooftop pool are, at 88 inches, the longest in America. There's a lacquer box of chocolates in your room so beautiful that hardly anyone has dared to eat them. There's not one kind of bathrobe, but two — for those of you who just can't stand terrycloth, you can have waffled cotton instead. There are personalized business cards, stationery and fax cover letters, a five-line telephone, and your own cellphone that will ring as far as Palm Springs. And some complicated electronic gadgetry involving body temperatures and circuits tells the staff when you're in your room, when a light bulb burns out, and when you've blown the cable on your Web TV.

But it's the service that makes L'Ermitage truly exceptional. There's a personal valet on call at a touch of the zero key on one of your many phones. The staff scurries invisibly through separate service corridors, so you never crash into a maid and her trolley of towels. This comes as no surprise, considering it used to be known as a post-op retreat for stars (including Liz Taylor and Michael Jackson). L'Ermitage has long been expert at catering to your every need, whether it be a limousine with darkened windows or easy-to-chew foie gras and caviar.

General manager Jack Naderkhani—whom, it's said, was the model for the GM in Pretty Woman who schooled Julia Roberts in basic etiquette—has stayed on through the renovation, so much of the L'Ermitage soul has remained. Of course, since the facelift, it's been getting much more publicity — so L'Ermitage is no longer a retreat. The place to hide is now the place to be seen. Ah well, such is the price of beauty.

How to get there:

L’Ermitage Beverly Hills is a 30-minute drive from Los Angeles International Airport, but the trip can take up to an hour depending on traffic. Valet parking is available for $37 USD per night.

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Hotel Criteria

  • 119 Rooms
  • Style: Modern Design
  • Atmosphere: Quiet

Map

Hotel Amenities and Services

  • 100% non-smoking hotel
  • 24 hour concierge
  • 24 hour front desk
  • 24 hour gym
  • 24 hour room service
  • Babysitting (on request)
  • Bar
  • Beauty salon
  • Business center
  • Central air conditioning
  • Free wi-fi
  • Garden
  • Golf nearby
  • Lounge
  • Multi-lingual staff
  • Outdoor Swimming Pool (seasonal)
  • Pets allowed (charges apply)
  • Restaurant
  • Self service parking (charges apply)
  • Spa
  • Spa treatments (on request)
  • Steam rooms
  • Valet parking (charges apply)
  • Wake-up service

Need to Know

Valid credit card required.

Credit cards accepted:

Visa, MasterCard, American Express, Diner's Club

Check in:

12pm,

Check out:

11am

Hotel Booking Widget

Hotel Amenities and Services

  • 100% non-smoking hotel
  • 24 hour concierge
  • 24 hour front desk
  • 24 hour gym
  • 24 hour room service
  • Babysitting (on request)
  • Bar
  • Beauty salon
  • Business center
  • Central air conditioning
  • Free wi-fi
  • Garden
  • Golf nearby
  • Lounge
  • Multi-lingual staff
  • Outdoor Swimming Pool (seasonal)
  • Pets allowed (charges apply)
  • Restaurant
  • Self service parking (charges apply)
  • Spa
  • Spa treatments (on request)
  • Steam rooms
  • Valet parking (charges apply)
  • Wake-up service

Need to Know

Valid credit card required.

Credit cards accepted:

Visa, MasterCard, American Express, Diner's Club

Check in:

12pm,

Check out:

11am

Map