Join Our Team

We're building an all-star team at Tablet, based around an employee-first approach — simply put, we want Tablet to be a great place to work. We've grown exponentially, our business has grown more complex, and it's agile, fast-moving talent that will ensure we remain on the path to growth. You'll be a good fit if you're self-directed, self-motivated, and you do better work when you're trusted with a healthy amount of freedom and flexibility. We're located in Union Square, NYC.

Our brand is built on authenticity and a healthy dose of irreverence, but balanced, at all times, by consistency and discipline. The first two keep us from being boring, while the last two keep us from losing our focus. We know there's more to life than travel — but at the same time, we recognize that an extraordinary travel experience has the potential to touch just about every aspect of our lives.

We are currently looking for:

No recruiters, please. We do not work with 3rd parties for placement. Don't see anything that matches your expertise? Feel free to email us and tell us what your expertise is.

About Our Engineering Team

Our developers constantly challenge one another to improve their craft. We mean this seriously. To thrive in our environment you'll need to be smart, capable and independent, with a hunger for autonomy and for the responsibility that comes with it. We hire developers with great long-term potential and then enable them to achieve it. You'll spend your days using the flexibility of UNIX to produce simple solutions to complex business problems. The dress code is casual, the floor plan is open, and the upside is unlimited.

Frontend Engineer - NYC

Our Frontend team is focused on building an entirely new app while navigating a seasoned codebase. We've recently been acquired and our project pipeline is evolving in ambitiousness and complexity. The engineering team is growing accordingly and we're seeking an additional frontend developer who has experience working on a React webapp (or similar) in a production environment. We're a flat team offering ownership, autonomy, and personal collaboration (design, development, project management, product management) throughout the organization.

New projects and features will be written from scratch in React while we continue our frontend migration away from legacy code. Writing clean, testable, and performant code is a necessity in order to scale our technology platform. Our ideal candidate holds an overarching understanding of computer science fundamentals coupled with an adamant interest in frontend best practices and industry trends.

Required Skills:

  • Experience with ES6 javascript and React/Redux
  • Experience or familiarity with build pipeline tools such as yarn, webpack, etc.
  • HTML/CSS, SASS/LESS, BEM Standard
  • Experience with async development and restful architectures
  • Experience with responsive design

Preferred Experience:

  • 5+ years in a frontend or related role
  • 2+ years experience building interfaces with react.js or other mature javascript MVC frameworks
  • Participation in UX and an eye for design

Nice to have:

  • Unit-testing experience (jest, jasmine, etc)
  • Experience with localization
  • Experience with React Native
  • Experience with GIT version control

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Distribution Manager - NYC

Tablet's Distribution Team is Hiring! The distribution team's mission is to ensure that availability, pricing, and content are competitive and accurate for all hotels featured on Tablethotels.com. As a Distribution Manager you will work with hotel revenue and sales managers in your specified markets to ensure that Tablet's pricing is competitive (or in parity with other OTA sites), work with channel managers to ensure hotel's connectivity with Tablet, explain room/rate setup steps, and update comprehensive policy information. You'll work with our sales team to setup special offers and work with our customer service team to swiftly resolve issues related to overbookings, missing inventory, rates, and policies.

The role also involves photo management for our many hotel properties. You'll collaborate with the design team to manage, edit, and upload all new room and slideshow photos for live properties. Approximately 50% of the day will be photo manage and 50% distribution.

Training for the Distribution Manager position is available but a strong interest in solving technical issues is a must. The role requires an understanding of how hotels feature rates and availability on Tablet and the ability to communicate solutions and suggestions to hotel contacts. You'll use Tablet's extranet and intranet to make changes on behalf of hotels and also instruct properties on how they can make required changes. The ideal team member will have a solid understand of Tablet's rates and inventory API and understand how our database interacts with hotel CRS and channel manager systems.

Qualifications:

  • Account management/Distribution experience in hospitality or online travel agency
  • An ability to clearly communicate ideas both written and verbal
  • Resourcefulness coupled with strong analytical skills
  • Experience with photoshop nice to have

If interested, please submit your resume and detailed cover letter. Resumes without a cover letter will not be considered.

Apply

Travel Specialist (Bilingual Mandarin And English) - Singapore

Tablet is growing and the Customer Loyalty team (headquartered in New York City) is seeking an additional remote member located in Singapore. The Customer Loyalty team is responsible for maintaining Tablet's reputation for having the best customer service in the online travel agency business. As the face of the company our mission is to convert new users into loyal customers; to keep existing customers coming back for more; to quickly and confidently minimize damage, regardless of the source, while demonstrating resourcefulness and diligence; to predict and get ahead of conflicts; and to create a customer experience so incredible it defines Tablet.

As our Asia based Travel Specialist you will assist our clients via phone, email, live chat and WeChat. You'll resolve hotel booking inquiries (confirm, cancel, modify reservations), you'll offer hotel recommendations, and perform rate and availability searches. You'll also offer technical support, field special requests, solicit feedback, and be an ambassador to our Tablet Plus program.

Qualifications:

  • Fluency in spoken Mandarin and English
  • Superb writing skills in Chinese (characters and pinyin) and English
  • Bachelor's Degree from a four-year college
  • Passionate about hospitality and travel
  • A genuine belief that customers deserve the best service possible
  • Excellent organizational skills
  • An ability to problem solve
  • Ability to work independently and also with a team.

Other details:

  • Full time, salaried position
  • Monday-Friday: 9AM-6PM local time

If interested, please submit your resume and detailed cover letter. Resumes without a cover letter will not be considered.

Apply

Sales Market Manager (Asia) - Singapore

Tablet thrives on high booking volume and agency commissions. Now a Michelin company, we're in an exceptional position to expand our influence and network of hotels. We're looking for a remote Singaporean based addition to our New York City based Sales & Partnerships team. As our Asian Market Manager you'll learn the habits and trends of Tablet's top-producing Asian markets, build direct relationships with hotel partners, secure the very best rates, and ensure that hotels in your area understand (and utilize) all available sales tools provided by Tablet. While we have team initiatives, an entrepreneurial spirit and an evolving metrics-driven strategy to make your markets the highest producing on Tablet is a must.

Responsibilities:

  • Secure exclusive pricing from hotels for weekly sales newsletters and Last Minute rates
  • Promote Tablet Plus, the best-value hotel perks and benefits program in the industry
  • Coordinate Michelin/Tablet brand alignment campaigns with Asian Tablet Hotels
  • Track trends, monitor competition, and fine tune your approach for incremental success
  • Coordinate with your counterpart in Tablet's distribution team for necessary rate set-up
  • Periodic travel to markets you manage

Requirements:

  • Bachelor's Degree
  • 2+ years of experience in a high-volume sales or related role
  • Ability to understand and translate an evolving e-commerce product
  • Bilingual English; Exceptional written and oral communication skills
  • Goal focused and ability to pursue solutions without strong supervision

Requirements:

  • Preferred Experience:
  • Experience in an online travel agency or rapid procurement space
  • Experience in luxury/high-end travel a plus

If interested, please submit your resume and detailed cover letter. Resumes without a cover letter will not be considered.

Apply