Join Our Team

We're building an all-star team at Tablet, based around an employee-first approach — simply put, we want Tablet to be a great place to work. We've grown exponentially, our business has grown more complex, and it's agile, fast-moving talent that will ensure we remain on the path to growth. You'll be a good fit if you're self-directed, self-motivated, and you do better work when you're trusted with a healthy amount of freedom and flexibility. We're located in Union Square, NYC.

Our brand is built on authenticity and a healthy dose of irreverence, but balanced, at all times, by consistency and discipline. The first two keep us from being boring, while the last two keep us from losing our focus. We know there's more to life than travel — but at the same time, we recognize that an extraordinary travel experience has the potential to touch just about every aspect of our lives.

We are currently looking for:

No recruiters, please. We do not work with 3rd parties for placement. Don't see anything that matches your expertise? Feel free to email us and tell us what your expertise is.

About Our Engineering Team

Our developers constantly challenge one another to improve their craft. We mean this seriously. To thrive in our environment you'll need to be smart, capable and independent, with a hunger for autonomy and for the responsibility that comes with it. We hire developers with great long-term potential and then enable them to achieve it. You'll spend your days using the flexibility of UNIX to produce simple solutions to complex business problems. The dress code is casual, the floor plan is open, and the upside is unlimited.

Global Marketing Manager - NYC

Available in eight languages, Tablet is an internationally used platform featuring thousands of curated hotels around the world, reaching users across desktop, mobile web, and our Apple featured iOS app. With Michelin's backing we've greatly increased our marketing budget and are focused on expanding international marketing efforts to better serve our global audiences. We're adding a Global Marketing Manager to the team to spearhead this localization.

As our Global Marketing Manager, the first of its type in company history, you'll own and analyze performance and brand marketing strategies for non-English markets from ideation through execution, analysis and optimization across channels including: email, editorial, social media, paid and organic search, and partnerships. The role involves interfacing with and managing the workload of Tablet's team of freelance translators (French, Italian, Spanish, German, Japanese, Chinese, and Portuguese) to create and version regionally-relevant content for use in marketing campaigns, newsletters, and editorial initiatives. This is a highly autonomous, hands-on role that requires not only strategy development but also measurement of campaign performance and strategy revision to drive conversion.

A highly visible and cross-functional role, you'll partner with our Chief Marketing Officer and our Marketing & Editorial Director and collaborate with various teams throughout the company including the marketing, design, Tablet Plus, and engineering teams. The role is structured for a performance-oriented individual with strong task management and people-coordination skills.

Requirements:

  • 2-4 years experience executing marketing strategies.
  • Baseline understanding of ad platforms for all major social media channels, SEM, SEO, HTML coding for email, and brand partnerships.
  • Experience tagging and analyzing content/campaigns using Google Analytics, Facebook Business Manager, Hootsuite, etc.
  • Strong writing skills and the ability to edit copy both in a marketing and editorial setting.
  • Fluency in English and at least one other language strongly preferred.
  • An interest in travel and hospitality preferred.

If interested, please submit your resume and detailed cover letter. Resumes without a cover letter will not be considered.

Apply

Travel Specialist (Bilingual Mandarin And English) - Singapore

Tablet is growing and the Customer Loyalty team (headquartered in New York City) is seeking an additional remote member located in Singapore. The Customer Loyalty team is responsible for maintaining Tablet's reputation for having the best customer service in the online travel agency business. As the face of the company our mission is to convert new users into loyal customers; to keep existing customers coming back for more; to quickly and confidently minimize damage, regardless of the source, while demonstrating resourcefulness and diligence; to predict and get ahead of conflicts; and to create a customer experience so incredible it defines Tablet.

As our Asia based Travel Specialist you will assist our clients via phone, email, live chat and WeChat. You'll resolve hotel booking inquiries (confirm, cancel, modify reservations), you'll offer hotel recommendations, and perform rate and availability searches. You'll also offer technical support, field special requests, solicit feedback, and be an ambassador to our Tablet Plus program.

Qualifications:

  • Fluency in spoken Mandarin and English
  • Superb writing skills in Chinese (characters and pinyin) and English
  • Bachelor's Degree from a four-year college
  • Passionate about hospitality and travel
  • A genuine belief that customers deserve the best service possible
  • Excellent organizational skills
  • An ability to problem solve
  • Ability to work independently and also with a team.

Other details:

  • Full time, salaried position
  • Monday-Friday: 9AM-6PM local time

If interested, please submit your resume and detailed cover letter. Resumes without a cover letter will not be considered.

Apply